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  1. FOI4324 information provided [pdf]

    FOI releases

    Published: 07/10/2016

  2. Minutes of meeting - Stakeholder Liaison Group - 13 September 2016 [pdf]

    Meeting minutes

    Published: 07/10/2016

  3. Memorandums of understanding between the FCA and Commodities and Futures Trading Commission (CFTC) [pdf]

    Memorandums of understanding

    Published: 06/10/2016

    Last modified: 27/10/2016

    This MOU covers the FCA and Commodities and Futures Trading Commission's (CFTC) cooperation and exchange of information in supervising dual regulated firms who trade in certain over the counter (OTC) derivatives or ‘swaps’.

  4. Complaints data 2016 H1 summary info [pdf]

    Data

    Published: 06/10/2016

    Latest statistics summary for complaints data for 2016 H1.

  5. Aggregate complaints data 2015 H2 [pdf]

    Data

    Published: 06/10/2016

    Commentary on the aggregate sector wide firm complaints data for 2015 H2. Including opened, closed, upheld, speed of closure and redress.

  6. Firm level complaints data 2016 H1 [xlsx]

    Data

    Published: 06/10/2016

    Firm level complaints data 2016 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  7. Aggregate complaints data charts 2016 H1 [pdf]

    Data

    Published: 06/10/2016

    These charts look at total number of complaints opened and total number excluding Payment Protection Insurance (PPI), complaints broken down by product type and the top five most complained about products or services in 2016 H1, percentage of total

  8. CP16/30: Transaction cost disclosure in workplace pensions [pdf]

    Consultation papers

    Published: 05/10/2016

    This is an open consultation on transaction cost disclosure in workplace pensions. We are consulting on our proposals (CP16/30), and the changes required to our Handbook rules.

  9. Aggregate complaints data 2016 H1 [xlsx]

    Data

    Published: 05/10/2016

    Aggregate sector wide firm complaints data for 2016 H1. Including opened, closed, upheld, speed of closure and redress.

  10. Final Notice: Aviva Pension Trustees UK Limited, Aviva Wrap UK Limited [pdf]

    Final notices

    Published: 05/10/2016

    Last modified: 05/10/2016

    This final notice refers to breaches of PRIN 3, PRIN 10, CASS Rules, SUP and SYSC related to client money/assets and culture/governance in the life insurance sector. We imposed a fine.
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