Publications
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FG15/12: Guidance on the FCA’s registration function under the Co-operative and Community Benefit Societies Act 2014
In October 2014 we announced a consultation process on guidance on our registration function under the Co-operative and Community Benefit Societies Act 2014. -
DP15/7: Our approach to SMEs as users of financial services [pdf]
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DP15/7: Our approach to SMEs as users of financial services
DP15/7: Our approach to SMEs as users of financial services. Discussion papers First published:. 27/11/2015. Last updated: 25/08/2016. Share page. DP15/7: Our approach to SMEs as users of financial services. This discussion paper reviews the way in -
Final notice 2015: Oaklands Courier Limited [pdf]
The final notice refers to breaches of PSR related to failing to be open and co-operative in the payment services sector. We imposed a cancellation. -
Final Notice 2015: Barclays Bank PLC - November 2015 [pdf]
This final notice refers to breaches of PRIN 2 related to financial crime failings. We imposed a fine. -
CP15/39: Rules and guidance on payment protection insurance complaints [pdf]
In this paper, we consult on proposed new rules and guidance for payment protection insurance (PPI) complaints. -
Regulation round-up - November 2015 [pdf]
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Payment protection insurance research analytical report [pdf]
This research document reports on the results of a quantitative study into PPI commissioned by us. We have published this alongside CP15/39: Rules and guidance on payment protection insurance complaints. -
Dear CEO letter - FCA's expectations of debt management firms when customers or customer information are being transferred [pdf]
FCA's expectations of debt management firms when customers or customer information are being transferred. -
Understanding PPI redress from a consumer perspective [pdf]
This research document explores the redress-seeking behaviours of consumers who make or who are eligible to make PPI complaints. We have published this alongside CP15/39: Rules and guidance on payment protection insurance complaints.