Publications
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TR15/11: Financial Benchmarks: Thematic review of oversight and controls [pdf]
This report presents the findings from our thematic review of firms’ oversight and controls in relation to financial benchmarks. -
Important information for AIFMD Annex IV transparency reporters – submitting accurate, consistent and complete data [pdf]
These Questions and Answers aim to make it easier for you to submit accurate reports, saving you time. -
TR15/11: Financial Benchmarks: Thematic Review of Oversight and Controls
This report presents the findings from our thematic review of firms’ oversight and controls in relation to financial benchmarks. -
TR15/10: Fair treatment for consumers who suffer unauthorised transactions [pdf]
We have carried out work to discover whether consumers are being treated fairly in relation to unauthorised transactions. -
Research into experiences of customers who are victims of unauthorised transactions in pursuing their claims with payment providers [pdf]
Research Report from Strictly Financial -
Research into experiences of customers who are victims of unauthorised transactions in pursuing their claims with payment providers [pdf]
Technical Report from Strictly Financial -
TR15/10: Fair treatment for consumers who suffer unauthorised transactions
The FCA carried out work to discover whether consumers are being treated fairly in relation to unauthorised transactions. -
FG15/10: Risks to customers from performance management at firms - Thematic review and guidance for firms [pdf]
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FG15/10: Summary of feedback received [pdf]
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FG15/10 - Risks to customers from performance management at firms
In March 2015 we consulted on proposed guidance to help firms mitigate the risks that are posed to consumers by inappropriate performance management practices in firms.