Publications
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Mortgages and Coronavirus: Tailored Support Guidance [pdf]
Mortgages and Coronavirus: Tailored Support Guidance. -
Consumer credit and Coronavirus: Tailored Support Guidance [pdf]
Consumer credit and Coronavirus: Tailored Support Guidance. -
Finalised Guidance: Mortgages and coronavirus: updated Tailored Support Guidance for firms
This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of mortgage customers. -
Finalised Guidance: Consumer Credit and coronavirus: updated Tailored Support Guidance for firms
This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of consumer credit customers. -
FS21/2: Approach to Repossessions: Updated Tailored Support Guidance for firms - Feedback on draft guidance for mortgages and consumer credit
We have updated our guidance to firms on our approach to repossessions from 31 January 2021. -
Victim support information [pdf]
Organisations offering emotional support and practical help -
Finalised Guidance: Bounce Back Loan Scheme: guidance for firms on use of Pay as You Grow options [pdf]
This guidance is for firms collecting payments under a Bounce Back Loan where the collection of that debt is a regulated activity. -
FS 21/1: Bounce Back Loan Scheme: guidance for firms on use of Pay as You Grow options [pdf]
We consulted on proposed guidance to help firms in December 2020 and asked for comments. -
Finalised Guidance: Bounce Back Loan Scheme: guidance for firms using Pay as You Grow options
Read FG20/6 (PDF) -
Market Data Processor (MDP) disconnection form [docx]
All applicants are required to provide details to disconnect from the MDP for some or all of the market data types for which they have previously been activated