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Video transcript: How firms could be affected by Brexit [pdf]
Transcript of our 'How firms could be affected by Brexit' video. -
Video transcript: How firms can prepare customers for Brexit [pdf]
Transcript for our 'How firms can prepare customers for Brexit' video. -
Video Transcript: FCA explains - safeguarding for payment firms [pdf]
Video Transcript: FCA explains - safeguarding for payment firms -
Aggregate complaints data to 2019 H1 [xlsx]
Aggregate sector wide firm complaints data for 2019 H1. Including opened, closed, upheld, speed of closure and redress. -
MoU between HM Treasury, the Bank of England, the PRA and the FCA: equivalence and exemptions [pdf]
This MoU sets out how HM Treasury, the Bank of England, PRA and FCA expect to coordinate their respective functions in relation to equivalence and exemption determinations. These are new functions that will be transferred to UK authorities in the -
Aggregate complaints data: 2019 H1
This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2019, between 1 January and 30 July 2019. This includes the latest trends and analysis by product group. -
Video transcript: How can firms stay informed about Brexit? [pdf]
Video transcript for our 'How can firms stay informed about Brexit?' video. -
Video transcript: What will happen to EEA firms operating in the UK? [pdf]
Transcript on our 'What will happen to EEA firms operating in the UK?' video. -
Final Notice 2019: Minstrel Ltd [pdf]
This final notice (Minstrel Ltd) refers to breaches of PRIN 11 related to failing to be open and cooperative in the consumer credit sector. We imposed a cancellation. -
Final Notice 2019: LMA Motors Limited [pdf]
This final notice (LMA Motors Limited) refers to breaches of PRIN 11 related to failing to be open and cooperative in the consumer credit sector. We imposed a cancellation.