Accessibility on fca.org

This page does not apply to FCA information on other websites (for example register.fca.org.uk[1] or handbook.fca.org.uk[1]).

This website is run by the Financial Conduct Authority (FCA). We have designed it to be used by as many people as possible. The text should be clear and simple to understand.

You should be able to:

• zoom in up to 400% without problems
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet[2] has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• some pages and document attachments are not clearly written
• some images do not have good alternative text
• some PDF documents are not fully accessible
• some pages have insufficient colour contrast
• some error messages are not clearly associated with form controls

How to request content in an accessible format

If you need information on this website in a different format contact us[4] and tell us:

• the web address (URL) of the content
• your name and email address
• the format you need – for example large print, braille or audio

Feedback and contact information

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.

Enforcement procedure

If you contact us with a complaint and you are not happy with the response you can contact the Equality Advisory and Support Service[5].
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). 

Technical information about this website’s accessibility

The FCA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Non-accessible content

We list the content that is not accessible below with details of where it fails the success criteria.

Disproportionate burden

Not applicable.

Content that’s not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018[6] if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

How we tested this website

This website was and is being tested for compliance with WCAG 2.2 A and AA standards. We carry out testing internally using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.

We also carry out regular accessibility testing using independent external suppliers. 

What we’re doing to improve accessibility

We are fixing the issues for each area listed above. We will update this page when issues are fixed.

We include accessibility acceptance criteria when developing new components.