Let us know what you think about the Firm Checker - your feedback will help us make it better. Please don’t include any personal or sensitive information in the form or use it to report concerns about a firm or individual. We read all feedback but we’re not able to respond. If you have a question or want to report a concern, find other ways to contact us. 1. What were you trying to do today? - Select - I want to check if a firm is genuine or safe to use I want to check if an individual is genuine or safe to use I'm checking that my details are correct I'm checking that my firm's details are correct I'm carrying out checks as part of my job Something else Tell us what you were trying to do. 2. Overall, how easy or difficult was it to complete this task? - Select - Very difficult Difficult Neither easy nor difficult Easy Very easy 3. How would you describe how you're using the Firm Checker? - Select - As a consumer or member of the public As someone working in a financial services organisation As someone working in a non-financial services organisation As a journalist Something else Tell us how you would describe yourself. 4. Which financial product or service are you interested in? - Select - Bank accounts Loans, including credit card lending and hire agreements Credit information, including credit builders and credit reference agencies Debt collection, including enforcing credit agreement rights Debt management, including consolidating debt and debt payment plans Claims management Insurance Funeral plans Investments or pensions Mortgages or other home finance Payment services or e-money Something else / I'm not sure Tell us about the product or service you're interested in. 5. Did you get what you needed? - Select - Yes I'm not sure No Why do you feel you didn’t get what you needed? I couldn't find what I was looking for There wasn't enough information provided I didn’t understand the information that was provided Something else Tell us what you were looking for, or what you felt was missing or unclear. 6. How did you find out about the Firm Checker? - Select - I’ve used it before I found it on an internet search engine I followed a link on the FCA website I followed a link on another finance website I saw an advert or promotion for the service I heard about it somewhere else 7. Overall, how satisfied are you with the Firm Checker? - Select - Very dissatisfied Dissatisfied Neither dissatisfied nor satisfied Satisfied Very satisfied 8. How likely are you to recommend the Firm Checker to others? - Select - 0 - Not at all likely 1 2 3 4 5 6 7 8 9 10 - Extremely likely Submit Feedback Leave this field blank
