Current account providers are required to publish comparable information about the services they offer consumers and small businesses and overdraft charges for each product they offer. This follows action by the FCA and the Competition and Markets Authority (CMA), and a voluntary commitment by banks and building societies.
This information helps consumers and small businesses find the right service for them, get the most out of it, and get help if things go wrong. It will also help others such as comparison services and the media to compare current accounts.
The Information on services for each brand is published on the firms’ own websites and is available by API, along with the voluntary information on services for vulnerable customers. View links to the firms’ websites and APIs for each brand for personal accounts[1] and business accounts[2].
We no longer publish collected metrics for each brand. To request access to previously published data, please contact [email protected].
View information required by the CMA, which ranks how likely it is current account customers of the large brands would recommend them for personal service quality[3] and business service quality[4].