City of Plymouth Credit Union (CPCU) Limited was placed into administration on Wednesday 27 April 2022 and has now stopped trading. James Sleight and Peter Hart of PKF Geoffrey Martin & Co Limited have been appointed as joint administrators by the court.
City of Plymouth Credit Union is a financial co-operative owned by its members. It is regulated by the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) under Firm Reference Number (FRN) 213937 as a deposit-taker.
The Financial Services Compensation Scheme (FSCS)[1] is stepping in to protect members and will return members’ money within 7 days from today, 27 April 2022, when the Credit Union was declared in default.
Members who want more information from the FSCS about receiving their money can contact the FSCS by:
- emailing [email protected]
- calling 0800 678 1100 or 020 7741 4100
- viewing the FAQs[1] on their website
Lines are open Monday to Friday from 9.00am to 5.00pm.
Members who make or receive regular payments into or from their account (e.g. salary, rent or benefits), or want to discuss their account, should contact the joint administrators by:
- emailing [email protected][2]
- calling 01752 477 410 and 01752 201329 or alternatively 0113 244 5141
Being alert to scams
All customers should remain alert to the possibility of fraud. If you are cold called by someone claiming to be from the credit union, administrator or the FCA, please end the call and contact them directly using the contact details provided by us. Find out more on how to protect yourself from the most common types of scams[3].