The FCA and Practitioner Panel joint survey for 2025 launches

The survey is carried out on our behalf by Verian[1] (formerly known as Kantar Public), an independent social research organisation. 

For the first time, the survey will be sent out to all regulated firms allowing us to capture an even wider range of feedback.

We use the survey results to better understand issues affecting firms and to assess any changes we should consider making so we can operate more efficiently and effectively. The survey is one of several sources of feedback used to evaluate our performance against key areas of our 3-year Strategy[2]. 

The results are presented to the Practitioner Panel and our Board and will be published in summer 2025.

Responding to feedback from last year’s survey

We have listened to the feedback from last year’s survey and are taking actions including: 

• Delivering new measures to support growth[3], including the overhaul of UK listing rules[4], the reform of UK retail disclosure rules[5], changes to the remuneration regime[6] with the PRA, proposals to provide better value for money for workplace pension savers[7], and the launch of our AI Lab[8] to support innovators. 
• Looking at how we can streamline our rulebook following our call for input[9] asking for views on where we can simplify our retail conduct rules and guidance.
• Continuing to make it easier for firms to supply data to us, including creating a new firm portal, My FCA, due to launch in Spring 2025 and reviewing our regular data returns to ensure we still require the data we are asking for.

In line with the Market Research Society Code of Conduct, Verian treats all survey responses in the strictest confidence. Personal information will not be published or shared with the FCA or the Panels.

If you receive a request to participate in the survey and have any questions, contact Verian on 0800 015 0302 or at [email protected]. 

Alternatively, you can contact the FCA Supervision Hub on 0300 500 0597.