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The FCA’s and PSR’s joint approach to Access to Cash
For many people cash continues to be a vital way of making payments, despite the changes brought by Covid 19. As High Streets prepare to re-open, more shops will rely on the availability of cash and the ability to access banking services such as -
Complaints Scheme: our approach to remedies
This statement explains our current approach to deciding what we do when we agree that a complaint made about the FCA under the Complaints Scheme (the Scheme) is well founded. We aim to apply a consistent and fair approach to ensure remedies are -
Cyprus CFD firms Maxiflex Ltd (trading as EuropeFX), Maxigrid Limited (trading as Dualix & AGM Markets), and Reliantco Investments Ltd (trading as UFX)
Removal of these firms’ permission to sell contracts for difference (CFDs) to UK consumers. -
Fake Financial Services Register link
We are aware that there has been an attempt to reproduce our Financial Services Register on a non-FCA website. -
Open access regime for the trading and clearing of exchange-traded derivatives
From 4 July 2020, trading venues and central counterparties (CCPs) offering the trading and clearing of exchange-traded derivatives will be subject to MiFIR’s open access regime. -
FCA fines Lloyds Bank, Bank of Scotland and The Mortgage Business £64,046,800 for failures in mortgage arrears handling
The FCA has fined Lloyds Bank, Bank of Scotland and The Mortgage Business £64,046,800 for failures in mortgage arrears handling. The banks estimate they will have paid £300 million in customer redress. The redress programme is nearly complete. -
Statement on Government support package for debt advice services
The Treasury has today announced [LINK] an extra £37.8 million of funding to provide essential debt advice services and help more people who are struggling with their finances due to coronavirus (Covid-19). -
FCA sets out next steps to improve defined benefit pension transfer market
FCA sets out a package of measures designed to address weaknesses across the defined benefit (DB) transfer market. -
Banks, building societies and credit unions – branch access for essential services update
Banks, building societies and credit unions have made significant efforts to maintain essential services for their customers during the coronavirus (Covid-19) crisis -
FCA confirms guidance for insurance firms on assessing product value
The Financial Conduct Authority (FCA) is today confirming guidance for insurance firms to consider the impact of coronavirus (Covid-19) on the value of their insurance products