Poloniex / Polo Digital Assets, Ltd - poloniex.com / poloniex.org

Firms and individuals cannot promote financial services in the UK without the necessary authorisation or approval.

This firm is not authorised by us and may be targeting people in the UK.

Unauthorised firm details

Name: Poloniex / Polo Digital Assets, Ltd - poloniex.com / poloniex.org

Address: Polo Digital Assets, Ltd. F20, 1st Floor, Eden Plaza, Eden Island, Republic of Seychelles

Email: [email protected]

Website: poloniex.com / poloniex.org

Apps: https://play.google.com/store/apps/details?id=com.plunien.poloniex
https://apps.apple.com/us/app/poloniex-crypto-exchange/id1234141021

Some firms may give incorrect contact details including postal addresses, telephone numbers and email addresses. They may change these contact details over time.

They may also give you details that belong to another business or individual, so the information looks genuine.

What this means for you

If you deal with this firm, you won't have access to the Financial Ombudsman Service[2] if you have a complaint.

You also won't be protected by the Financial Services Compensation Scheme (FSCS)[3] if things go wrong. This means it's unlikely you'd get your money back if the firm goes out of business.

How to protect yourself

You should only deal with financial firms that are authorised by us. If a financial firm is authorised by us, it gives you greater protection if things go wrong.

You can check our Financial Services Register[4] to make sure a firm is authorised and has permission for the service it's offering you.

You'll also be able to find:

• information on how you're protected
• contact details for authorised firms

If you're contacted unexpectedly by a financial business or individual, make sure you reply using the contact details on the FS Register.

Find out more about how to protect yourself from scams[5].

Report an unauthorised firm

If you think you've been approached by an unauthorised firm, call us on 0800 111 6768, or use our contact form[6].