Publications
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Consultation Response: Authorised push payment fraud - extending the jurisdiction of the Financial Ombudsman Service [pdf]
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Consumer Panel Chair Advertisement [pdf]
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Consultation Response: Investment platforms market study interim report [pdf]
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Research Paper: Understanding the Protection Gap [pdf]
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Discussion Paper: Understanding the Protection Gap [pdf]
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Consultation Response: Proposed changes to our rules and guidance - Retirement Outcome Review (CP18/17) [pdf]
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Consultation Response: Consultation on the Centre for Data Ethics and Innovation [pdf]
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Consultation Response: Work and Pensions Committee's inquiry on pension costs and transparency [pdf]
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Consultation Response: CP 18/18 Guidance on regular premium PPI complaints and recurring non-disclosure of commission [pdf]
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Consultation Response: CP 18/13 High-cost Credit Review: Overdrafts [pdf]