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  1. Speech by Mike Dailly at the BBA Complaints Seminar - Are Consumers at the Heart of UK Banking? [pdf]

    Financial Services Consumer Panel

    Published: 29/04/2014

  2. Consultation Response: Payments Systems Regulator [pdf]

    Financial Services Consumer Panel

    Published: 03/04/2014

  3. Consultation Response: Speeding Up Cheque Payments (HM Treasury) [pdf]

    Financial Services Consumer Panel

    Published: 03/04/2014

  4. Consultation Response: Quarterly Consultation Chapter 5 - Mortgage Affordability (FCA) [pdf]

    Financial Services Consumer Panel

    Published: 03/04/2014

  5. Consultation Response: Leadership Standards for Professional Bodies (CPSB) [pdf]

    Financial Services Consumer Panel

    Published: 21/03/2014

  6. Evidence to the Public Bill Committee on the 2013 Consumer Rights Bill [pdf]

    Financial Services Consumer Panel

    Published: 12/03/2014

  7. Consultation Response: Banking Standards Review [pdf]

    Financial Services Consumer Panel

    Published: 07/03/2014

  8. Consultation Response: Dealing Commissions (FCA CP 13/17) [pdf]

    Financial Services Consumer Panel

    Published: 25/02/2014

  9. Consultation Response: Competition and Markets Authority Annual Plan 2014/15 [pdf]

    Financial Services Consumer Panel

    Published: 25/02/2014

  10. Consultation Response: Money Advice Service's business plan 2014-2015 [pdf]

    Financial Services Consumer Panel

    Published: 11/02/2014

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