FS19/2: a duty of care and potential alternative approaches

FS19/2: a duty of care and potential alternative approaches – summary of responses and next steps

Discussion opened: DP18/5

17/07/2018

Feedback Statement FS19/2

23/04/2019

Consumer Duty Consultation CP21/13

14/05/2021

We publish a feedback statement following our Discussion Paper[1] on a duty of care and potential alternative approaches.

In this feedback statement, we set out:

the range and complexity of the responses we received
the options for change that we think are, alone or in combination, most likely to deliver a higher degree of consumer protection, and which will be our primary areas of focus

Who this applies to

The feedback statement will be of interest to:

Since publishing this feedback statement, we have consulted on introducing a new Consumer Duty.

We published a Policy Statement (PS22/9)[3] confirming our final rules on 27 July 2022 for a new Consumer Duty.

27/07/2022 : Link added Link to PS22/9 added.

14/05/2021 : Information added CP21/13: A new Consumer Duty published

15/03/2021 : Information changed Consultation date May 2021

23/04/2019: Document added FS19/2 published and page updated

First published: 16/07/2018 Last updated: 27/07/2022 See all updates