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Commentary on the aggregate complaints data 2014 H1 [pdf]
Commentary on the aggregate sector wide firm complaints data for 2014 H1. Including opened, closed, upheld, speed of closure and redress. -
Product sales data (PSD) Pure protection contracts trends - volumes - Aggregated statistics: 2005 to 2014 - printable version [xlsx]
Transactional level data for pure protection contracts mortgages for 2005 to 2014 - printable version. -
Product sales data (PSD) Pure protection contracts trends - volumes - Aggregated statistics: 2005 to 2014 - extended version [xlsx]
Transactional level data for pure protection contracts mortgages for 2005 to 2014 - extended version. -
Aggregate complaints data 2014 H1 [xlsx]
Aggregate sector wide firm complaints data for 2014 H1. Including opened, closed, upheld, speed of closure and redress. -
Firm level complaints data 2014 H1 [xlsx]
Firm level complaints data 2014 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Societies prosecuted under the Industrial and Provident Societies Act and the Friendly Societies Act - 2014 [pdf]
Societies that have been prosecuted for not submitting their annual returns and accounts in 2014. -
Commentary on the aggregate complaints data 2013 H2 [pdf]
Commentary on the aggregate sector wide firm complaints data for 2013 H2. Including opened, closed, upheld, speed of closure and redress. -
Aggregate complaints data charts 2013 H2 [pdf]
These charts look at total opened complaints over time, number of opened complaints by type of product, percentage change in volume of opened complaints for the ten most complained about product types between 2013 H1 and 2013 H2 and percentage of -
Aggregate complaints data 2013 H2 [xlsx]
Aggregate sector wide firm complaints data for 2013 H2. Including opened, closed, upheld, speed of closure and redress. -
Firm level complaints data 2013 H2 [xlsx]
Firm level complaints data 2013 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.