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Firm level complaints data 2024 H2 [xlsx]
Firm level complaints data 2024 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Aggregate complaints data: 2024 H2
This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2024, between between 1 July to 31 December 2024. This includes the latest trends and analysis by product group. -
Information on authorisation of general insurance intermediaries - April 2025
FCA provides information on authorisation of general insurance intermediaries -
Financial promotions quarterly data 2024 Q4
The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 October 2024 and 31 December 2024. -
Financial promotions quarterly data 2024 Q3
The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 July 2024 and 30 September 2024. -
Aggregate complaints data to 2024 H1 [xlsx]
Aggregate sector wide firm complaints data for 2024 H1. Including opened, closed, upheld, speed of closure and redress. -
Firm level complaints data 2024 H1 [xlsx]
Firm level complaints data 2024 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Aggregate complaints data: 2024 H1
This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2024, between between 1 January to 30 June 2024. This includes the latest trends and analysis by product group. -
General insurance value measures data - 2023 [xlsx]
This is the second full year of general insurance value measures data and covers January to December 2023. -
General insurance value measures data 2023
The FCA's second full year of general insurance value measures data covers January to December 2023.