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Showing 171 to 180 of 217 search results.

  1. Aggregate complaints data charts 2013 H2 [pdf]

    Data

    Published: 09/04/2014

    Last modified: 12/07/2016

    These charts look at total opened complaints over time, number of opened complaints by type of product, percentage change in volume of opened complaints for the ten most complained about product types between 2013 H1 and 2013 H2 and percentage of

  2. Aggregate complaints data 2013 H2 [xlsx]

    Data

    Published: 07/04/2014

    Last modified: 09/04/2014

    Aggregate sector wide firm complaints data for 2013 H2. Including opened, closed, upheld, speed of closure and redress.

  3. Firm level complaints data 2013 H2 [xlsx]

    Data

    Published: 07/04/2014

    Last modified: 09/04/2014

    Firm level complaints data 2013 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  4. Aggregate complaints data charts 2013 H1 [pdf]

    Data

    Published: 16/10/2013

    Last modified: 04/08/2016

    These charts look at total opened complaints over time, number of opened complaints by type of product and percentage change in volume of opened complaints for the ten most complained about products between second half of 2012 and the first half of

  5. Commentary on the aggregate complaints data 2013 H1 [pdf]

    Data

    Published: 16/10/2013

    Last modified: 04/08/2016

    Commentary on the aggregate sector wide firm complaints data for 2013 H1. Including opened, closed, upheld, speed of closure and redress

  6. Aggregate Complaints Data 2013 H1 [xls]

    Data

    Published: 10/10/2013

    Last modified: 16/10/2013

    Aggregate sector wide firm complaints data for 2013 H1. Including opened, closed, upheld, speed of closure and redress.

  7. Firm level complaints data 2013 H1 [xlsx]

    Data

    Published: 10/10/2013

    Last modified: 09/12/2013

    Firm level complaints data 2013 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.

  8. Commentary on the aggregate complaints data 2012 H2 [pdf]

    Data

    Published: 14/06/2013

    Last modified: 04/08/2016

    Commentary on the aggregate sector wide firm complaints data for 2012 H2. Including opened, closed, upheld, speed of closure and redress.

  9. FSA Q1 12/13 Number of skilled person reports commissioned [pdf]

    Data

    Published: 02/05/2013

    Last modified: 03/08/2016

    Under the Financial Services and Markets Act, as amended by the 2012 Act, the FCA has the power to obtain a view from a third party (a ‘skilled person’) about aspects of a regulated firm's activities if it is concerned or wants further analysis.

  10. FSA Q4 12/13 Number of skilled person reports commissioned [pdf]

    Data

    Published: 02/05/2013

    Last modified: 04/08/2016

    Under the Financial Services and Markets Act, as amended by the 2012 Act, the FCA has the power to obtain a view from a third party (a ‘skilled person’) about aspects of a regulated firm's activities if it is concerned or wants further analysis.
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