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FSA Q2 12/13 Number of skilled person reports commissioned [pdf]
Under the Financial Services and Markets Act, as amended by the 2012 Act, the FCA has the power to obtain a view from a third party (a ‘skilled person’) about aspects of a regulated firm's activities if it is concerned or wants further analysis. -
FSA Q3 12/13 Number of skilled person reports commissioned [pdf]
Under the Financial Services and Markets Act, as amended by the 2012 Act, the FCA has the power to obtain a view from a third party (a ‘skilled person’) about aspects of a regulated firm's activities if it is concerned or wants further analysis. -
FSA Complaints data 2011 H2 [pdf]
Aggregate complaints statistics: 2006 - 2011 (H2). Including opened, closed, upheld, speed of closure and redress. -
FSA Firm-level complaints data 2012 H1 [xls]
FSA Firm-level complaints data 2012 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure. -
FSA Complaints data 2011 H2 [xls]
Aggregate complaints statistics: 2006 - 2011 (H2). Including opened, closed, upheld, speed of closure and redress. -
FSA Commentary on FSA Complaints Data 2012 H1 [pdf]
FSA commentary on FSA Aggregate Complaints Data 2012 H1 including highlights. -
FSA Complaints data 2012 H1 [pdf]
Aggregate complaints statistics: 2006 - 2012 (H1). Including opened, closed, upheld, speed of closure and redress. -
FSA Complaints data 2012 H1 [xls]
Aggregate complaints statistics: 2006 - 2012 (H1). Including opened, closed, upheld, speed of closure and redress. -
FSA Firm-level complaints data 2011 H1 [xls]
FSA Firm-level complaints data 2011 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure. -
FSA Firm-level complaints data 2010 H2 [xls]
FSA Firm-level complaints data 2010 H2. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.