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Aggregate complaints data: 2019 H2
This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2019, between 1 July and 31 December 2019. This includes the latest trends and analysis by product group. -
Information relating to retirement income advice - March 2020
The FCA provides information relating to retirement income advice. -
Information on Defined Benefits - January 2020
FCA provides information on the number of advisory firms whom no longer offer Defined Benefit advice. -
Firm level complaints data 2019 H1 [xlsx]
Firm level complaints data 2019 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Societies cancelled in 2018 [pdf]
Read about which societies have had their registration cancelled. -
Aggregate complaints data to 2019 H1 [xlsx]
Aggregate sector wide firm complaints data for 2019 H1. Including opened, closed, upheld, speed of closure and redress. -
Aggregate complaints data: 2019 H1
This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2019, between 1 January and 30 July 2019. This includes the latest trends and analysis by product group. -
About the data
Find out more information about our retirement income market data. -
Underlying data for retirement income market 2018/19 [xlsx]
This data focuses on retirement income market covering the year from 1 April 2018 to 31 March 2019. -
Retirement income market data 2018/19
This page provides analysis of the latest data from firms on the retirement income market for 2018/19.