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  1. Commentary on the aggregate complaints data 2013 H1 [pdf]

    Data

    Published: 16/10/2013

    Last modified: 04/08/2016

    Commentary on the aggregate sector wide firm complaints data for 2013 H1. Including opened, closed, upheld, speed of closure and redress

  2. Aggregate Complaints Data 2013 H1 [xls]

    Data

    Published: 10/10/2013

    Last modified: 16/10/2013

    Aggregate sector wide firm complaints data for 2013 H1. Including opened, closed, upheld, speed of closure and redress.

  3. Firm level complaints data 2013 H1 [xlsx]

    Data

    Published: 10/10/2013

    Last modified: 09/12/2013

    Firm level complaints data 2013 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.

  4. Societies prosecuted under the Industrial and Provident Societies Act and the Friendly Societies Act - 2013 [pdf]

    Data

    Published: 04/07/2013

    Last modified: 12/07/2016

    Societies that have been prosecuted for not submitting their annual returns and accounts in 2013.

  5. Commentary on the aggregate complaints data 2012 H2 [pdf]

    Data

    Published: 14/06/2013

    Last modified: 04/08/2016

    Commentary on the aggregate sector wide firm complaints data for 2012 H2. Including opened, closed, upheld, speed of closure and redress.

  6. FSA Q1 12/13 Number of skilled person reports commissioned [pdf]

    Data

    Published: 02/05/2013

    Last modified: 03/08/2016

    Under the Financial Services and Markets Act, as amended by the 2012 Act, the FCA has the power to obtain a view from a third party (a ‘skilled person’) about aspects of a regulated firm's activities if it is concerned or wants further analysis.

  7. FSA Q4 12/13 Number of skilled person reports commissioned [pdf]

    Data

    Published: 02/05/2013

    Last modified: 04/08/2016

    Under the Financial Services and Markets Act, as amended by the 2012 Act, the FCA has the power to obtain a view from a third party (a ‘skilled person’) about aspects of a regulated firm's activities if it is concerned or wants further analysis.

  8. FSA Q2 12/13 Number of skilled person reports commissioned [pdf]

    Data

    Published: 02/05/2013

    Last modified: 04/08/2016

    Under the Financial Services and Markets Act, as amended by the 2012 Act, the FCA has the power to obtain a view from a third party (a ‘skilled person’) about aspects of a regulated firm's activities if it is concerned or wants further analysis.

  9. FSA Q3 12/13 Number of skilled person reports commissioned [pdf]

    Data

    Published: 02/05/2013

    Last modified: 04/08/2016

    Under the Financial Services and Markets Act, as amended by the 2012 Act, the FCA has the power to obtain a view from a third party (a ‘skilled person’) about aspects of a regulated firm's activities if it is concerned or wants further analysis.

  10. FSA Complaints data 2011 H2 [pdf]

    Data

    Published: 23/04/2013

    Last modified: 03/09/2014

    Aggregate complaints statistics: 2006 - 2011 (H2). Including opened, closed, upheld, speed of closure and redress.
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