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  1. FSA Firm-level complaints data 2012 H1 [xls]

    Data

    Published: 22/04/2013

    Last modified: 04/08/2016

    FSA Firm-level complaints data 2012 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.

  2. FSA Complaints data 2011 H2 [xls]

    Data

    Published: 22/04/2013

    Last modified: 04/08/2016

    Aggregate complaints statistics: 2006 - 2011 (H2). Including opened, closed, upheld, speed of closure and redress.

  3. FSA Commentary on FSA Complaints Data 2012 H1 [pdf]

    Data

    Published: 22/04/2013

    Last modified: 04/08/2016

    FSA commentary on FSA Aggregate Complaints Data 2012 H1 including highlights.

  4. FSA Complaints data 2012 H1 [pdf]

    Data

    Published: 22/04/2013

    Last modified: 04/08/2016

    Aggregate complaints statistics: 2006 - 2012 (H1). Including opened, closed, upheld, speed of closure and redress.

  5. FSA Complaints data 2012 H1 [xls]

    Data

    Published: 22/04/2013

    Last modified: 03/08/2016

    Aggregate complaints statistics: 2006 - 2012 (H1). Including opened, closed, upheld, speed of closure and redress.

  6. FSA Firm-level complaints data 2011 H1 [xls]

    Data

    Published: 22/04/2013

    Last modified: 04/08/2016

    FSA Firm-level complaints data 2011 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.

  7. FSA Firm-level complaints data 2010 H2 [xls]

    Data

    Published: 22/04/2013

    Last modified: 04/08/2016

    FSA Firm-level complaints data 2010 H2. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.

  8. FSA Firm-level complaints data 2010 H1 [xls]

    Data

    Published: 22/04/2013

    Last modified: 04/08/2016

    FSA Firm-level complaints data 2010 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure

  9. FSA Firm-level complaints data 2011 H2 [xls]

    Data

    Published: 22/04/2013

    Last modified: 04/08/2016

    FSA Firm-level complaints data 2011 H2. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.

  10. FSA Complaints data 2009 H1 [xls]

    Data

    Published: 19/04/2013

    Last modified: 04/08/2016

    Aggregate complaints statistics: 2006 - 2009 (H1). Including opened, closed, upheld, speed of closure and redress.
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