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Commentary on the aggregate complaints data 2014 H1 [pdf]
Commentary on the aggregate sector wide firm complaints data for 2014 H1. Including opened, closed, upheld, speed of closure and redress. -
Aggregate complaints data 2014 H1 [xlsx]
Aggregate sector wide firm complaints data for 2014 H1. Including opened, closed, upheld, speed of closure and redress. -
Firm level complaints data 2014 H1 [xlsx]
Firm level complaints data 2014 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Commentary on the aggregate complaints data 2013 H2 [pdf]
Commentary on the aggregate sector wide firm complaints data for 2013 H2. Including opened, closed, upheld, speed of closure and redress. -
Aggregate complaints data charts 2013 H2 [pdf]
These charts look at total opened complaints over time, number of opened complaints by type of product, percentage change in volume of opened complaints for the ten most complained about product types between 2013 H1 and 2013 H2 and percentage of -
Aggregate complaints data 2013 H2 [xlsx]
Aggregate sector wide firm complaints data for 2013 H2. Including opened, closed, upheld, speed of closure and redress. -
Firm level complaints data 2013 H2 [xlsx]
Firm level complaints data 2013 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Aggregate complaints data charts 2013 H1 [pdf]
These charts look at total opened complaints over time, number of opened complaints by type of product and percentage change in volume of opened complaints for the ten most complained about products between second half of 2012 and the first half of -
Commentary on the aggregate complaints data 2013 H1 [pdf]
Commentary on the aggregate sector wide firm complaints data for 2013 H1. Including opened, closed, upheld, speed of closure and redress -
Aggregate Complaints Data 2013 H1 [xls]
Aggregate sector wide firm complaints data for 2013 H1. Including opened, closed, upheld, speed of closure and redress.