Publications

Showing 131 to 140 of 280 search results.

131. The retail intermediary market 2018

     Data

     Published: 06/06/2019

     Last modified: 16/12/2025

     This page provides the FCA's analysis of the intermediary sector in 2018 based on data drawn from the Retail Mediation Activities Return (RMAR).

132. Technical information on RMAR source data

     Data

     Published: 06/06/2019

     Last modified: 03/08/2023

     The Retail Mediation Activities Return (RMAR) is the core regulatory return submitted by firms who provide intermediary services arranging and/or advising on mortgages, non-investment insurance or investment products. Monitoring and analysing the

133. Firm level complaints data 2018 H2 [xlsx]

     Data

     Published: 24/04/2019

     Firm level complaints data 2018 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

134. Aggregate complaints data to 2018 H2 [xlsx]

     Data

     Published: 18/04/2019

     Aggregate sector wide firm complaints data for 2018 H2. Including opened, closed, upheld, speed of closure and redress.

135. Aggregate complaints data: 2018 H2

     Data

     Published: 18/04/2019

     Last modified: 14/01/2026

     This page focuses on complaints that financial services firms reported during the second half (H2) of 2018, between 1 July and 31 December 2018. This includes the latest trends and analysis by product group.

136. Complaints Data Analysis: 2018 H1 [pdf]

     Data

     Published: 29/10/2018

     This analysis looks at the aggregate complaints data for 2018 H1 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.

137. Aggregate complaints data to 2018 H1 [xlsx]

     Data

     Published: 29/10/2018

     Aggregate sector wide firm complaints data for 2018 H1. Including opened, closed, upheld, speed of closure and redress.

138. Firm level complaints data 2018 H1 [xlsx]

     Data

     Published: 29/10/2018

     Firm level complaints data 2018 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

139. Retail Investments Product Sales Data (PSD) Tables 2018 [xlsx]

     Data

     Published: 23/10/2018

     The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the retail investments sector submit product transaction data to us quarterly. These tables are for 2018.

140. UK actions under MiFID II Articles 32 and 52 [xlsx]

     Data

     Published: 22/06/2018

     Last modified: 09/07/2025

     Publication of UK FCA actions (suspensions, removals and restorations) under MiFID article 32 and 52.