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  1. Commentary on the aggregate complaints data 2013 H2 [pdf]

    Data

    Published: 09/04/2014

    Last modified: 13/07/2016

    Commentary on the aggregate sector wide firm complaints data for 2013 H2. Including opened, closed, upheld, speed of closure and redress.

  2. Aggregate complaints data charts 2013 H2 [pdf]

    Data

    Published: 09/04/2014

    Last modified: 12/07/2016

    These charts look at total opened complaints over time, number of opened complaints by type of product, percentage change in volume of opened complaints for the ten most complained about product types between 2013 H1 and 2013 H2 and percentage of

  3. Aggregate complaints data 2013 H2 [xlsx]

    Data

    Published: 07/04/2014

    Last modified: 09/04/2014

    Aggregate sector wide firm complaints data for 2013 H2. Including opened, closed, upheld, speed of closure and redress.

  4. Firm level complaints data 2013 H2 [xlsx]

    Data

    Published: 07/04/2014

    Last modified: 09/04/2014

    Firm level complaints data 2013 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  5. Aggregate complaints data charts 2013 H1 [pdf]

    Data

    Published: 16/10/2013

    Last modified: 04/08/2016

    These charts look at total opened complaints over time, number of opened complaints by type of product and percentage change in volume of opened complaints for the ten most complained about products between second half of 2012 and the first half of

  6. Commentary on the aggregate complaints data 2013 H1 [pdf]

    Data

    Published: 16/10/2013

    Last modified: 04/08/2016

    Commentary on the aggregate sector wide firm complaints data for 2013 H1. Including opened, closed, upheld, speed of closure and redress

  7. Aggregate Complaints Data 2013 H1 [xls]

    Data

    Published: 10/10/2013

    Last modified: 16/10/2013

    Aggregate sector wide firm complaints data for 2013 H1. Including opened, closed, upheld, speed of closure and redress.

  8. Firm level complaints data 2013 H1 [xlsx]

    Data

    Published: 10/10/2013

    Last modified: 09/12/2013

    Firm level complaints data 2013 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.

  9. Retail Investments Product Sales Data (PSD) Tables 2013 - extended version [xls]

    Data

    Published: 29/08/2013

    Last modified: 30/08/2013

    The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the retail investments sector submit product transaction data to us quarterly. These tables are for 2013.

  10. Retail Investments Product Sales Data (PSD) Tables 2013 - printable version [xls]

    Data

    Published: 29/08/2013

    Last modified: 30/08/2013

    The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the retail investments sector submit product transaction data to us quarterly. These tables are for 2013.
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