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Aggregate complaints data: 2023 H2
This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2023, between between 1 July to 31 December 2023. This includes the latest trends and analysis by product group. -
Financial promotions quarterly data 2023 Q4
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 October 2023 and 31 December 2023. -
Consumer Investments data review April 2022 – March 2023
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2022 and 31 March 2023. -
Financial promotions quarterly data 2023 Q3
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 July 2023 and 30 September 2023. -
Aggregate complaints data to 2023 H1 [xlsx]
Aggregate sector wide firm complaints data for 2023 H1. Including opened, closed, upheld, speed of closure and redress. -
Firm level complaints data 2023 H1 [xlsx]
Firm level complaints data 2023 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Aggregate complaints data: 2023 H1
This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group. -
Financial promotions quarterly data 2023 Q2
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 April 2023 and 30 June 2023. -
The retail intermediary market data 2022
This page provides the FCA's analysis of the intermediary sector in 2022 based on data drawn from the Retail Mediation Activities Return (RMAR). -
The retail intermediary market 2022 underlying data [xlsx]
Underlying data for the FCA's Retail Mediation Activities Return (RMAR) 2022.