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  1. Commentary on the aggregate complaints data 2013 H2 [pdf]

    Data

    Published: 09/04/2014

    Last modified: 13/07/2016

    Commentary on the aggregate sector wide firm complaints data for 2013 H2. Including opened, closed, upheld, speed of closure and redress.

  2. Aggregate complaints data charts 2013 H2 [pdf]

    Data

    Published: 09/04/2014

    Last modified: 12/07/2016

    These charts look at total opened complaints over time, number of opened complaints by type of product, percentage change in volume of opened complaints for the ten most complained about product types between 2013 H1 and 2013 H2 and percentage of

  3. Aggregate complaints data 2013 H2 [xlsx]

    Data

    Published: 07/04/2014

    Last modified: 09/04/2014

    Aggregate sector wide firm complaints data for 2013 H2. Including opened, closed, upheld, speed of closure and redress.

  4. Firm level complaints data 2013 H2 [xlsx]

    Data

    Published: 07/04/2014

    Last modified: 09/04/2014

    Firm level complaints data 2013 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  5. MLAR statistics March 2014: Commentary [pdf]

    Data

    Published: 11/03/2014

    Last modified: 12/07/2016

    Mortgage lenders and administrators submit a Mortgage Lending and Administration Return (MLAR) each quarter to the FCA and Bank of England, providing data on their mortgage lending activities. This commentary covers the MLAR statistics for 2013 Q4.

  6. MLAR statistics March 2014: Summary tables [pdf]

    Data

    Published: 11/03/2014

    Last modified: 12/07/2016

    Mortgage lenders and administrators submit a Mortgage Lending and Administration Return (MLAR) each quarter to the FCA and Bank of England, providing data on their mortgage lending activities. These summary tables show Residential loans to

  7. MLAR statistics March 2014: Detailed tables [pdf]

    Data

    Published: 11/03/2014

    Last modified: 12/07/2016

    Mortgage lenders and administrators submit a Mortgage Lending and Administration Return (MLAR) each quarter to the FCA and Bank of England, providing data on their mortgage lending activities. These detailed tables cover the MLAR statistics for 2013

  8. MLAR statistics March 2014: Long-run tables [pdf]

    Data

    Published: 11/03/2014

    Last modified: 12/07/2016

    Mortgage lenders and administrators submit a Mortgage Lending and Administration Return (MLAR) each quarter to the FCA and Bank of England, providing data on their mortgage lending activities. These summary tables show Residential loans to

  9. MLAR statistics December 2013: Commentary [pdf]

    Data

    Published: 10/12/2013

    Last modified: 12/07/2016

    Mortgage lenders and administrators submit a Mortgage Lending and Administration Return (MLAR) each quarter to the FCA and Bank of England, providing data on their mortgage lending activities. This commentary covers the MLAR statistics for 2013 Q3.

  10. MLAR statistics December 2013 - part I summary [pdf]

    Data

    Published: 10/12/2013

    Last modified: 12/07/2016

    Mortgage lenders and administrators submit a Mortgage Lending and Administration Return (MLAR) each quarter to the FCA and Bank of England, providing data on their mortgage lending activities. These detailed tables show Residential loans to
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