Publications
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Showing 121 to 130 of 184 search results.
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Drivers & Impacts of Derisking [pdf]
A study of representative views and data in the UK, by John Howell & Co. Ltd. for the Financial Conduct Authority. -
Research into experiences of customers who are victims of unauthorised transactions in pursuing their claims with payment providers [pdf]
Research Report from Strictly Financial -
Research into experiences of customers who are victims of unauthorised transactions in pursuing their claims with payment providers [pdf]
Technical Report from Strictly Financial -
Cash Savings Remedies - Consumer Research [pdf]
Consumer testing to inform the FCA’s proposal for summary boxes to improve the provision of consumer information at or before the point of sale in the cash savings market. -
Understanding consumer expectations of the mortgage sales process [pdf]
A report prepared by ESRO for the Financial Conduct Authority. -
Review of literature on product disclosure [pdf]
Produced by Oxera for the FCA. -
Payment Accounts Directive: services linked to payment accounts - Qualitative Research [pdf]
Optimisa Research -
Commercial Insurance Claims: Findings from Research with SME Customers [pdf]
The SME Commercial Claims research was commissioned by the FCA. It was conducted by Quadrangle who carried out the recruitment, fieldwork, analysis, presentations and report writing. -
Commercial Insurance Claims by SMEs: Report of Findings from File Reviews [pdf]
As part of the FCA’s thematic review to look at the handling and management of first party Property and related Business Interruption claims submitted by small and medium-sized enterprises (SMEs)1, Camford Sutton Associates (CSA) were engaged by -
Account Number Portability report [pdf]