Publications
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Occasional Paper No. 8: Consumer Vulnerability - Executive summary [pdf]
Executive summary -
Occasional Paper No. 8: Consumer Vulnerability - Practitioners’ Pack [pdf]
Practitioners’ Pack -
Occasional Paper No. 8: Consumer Vulnerability
Stimulating debate and interest around the subject of consumer vulnerability so that firms better understand the issue and act appropriately. -
Occasional Paper No. 7: Stimulating interest: Reminding savers to act when rates decrease [pdf]
In this paper, we investigate the effects on switching behaviour of an additional letter, different messages in the reminder and the timing of the reminder. -
Occasional Paper No. 7: Stimulating Interest: Reminding savers to act when rates decrease
Reminders make a notable difference to switching behaviour in savings accounts around the time of interest rate decreases. -
Occasional Paper No. 6: Transparency in the UK Bond Markets: An overview [pdf]
This paper uses the transaction reporting data available to the UK FCA to analyse the structure and characteristics of the UK-listed bond markets and highlight features that should be considered when designing transparency regimes aimed at improving -
Post-implementation review of the Retail Distribution Review - Phase 1 [pdf]
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Occasional Paper No. 5: The value for money of annuities and other retirement income strategies in the UK [pdf]
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Does the framing of retirement income options matter? [pdf]
A behavioural experiment -
PSR questionnaire on access to card payment systems [pdf]