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Caveats to tracking: 2020, 2022 to 2024 Financial Lives surveys [xlsx]
For some questions, small changes have been made between the Financial Lives surveys meaning results are not directly comparable, we detail these changes in this document. -
The Financial Lives 2024 survey: Technical report [pdf]
This report details the methodological approach to the fourth, 2024, wave of the FCA’s Financial Lives survey, undertaken between February and June 2024. -
Financial Lives 2024 survey: Consumers’ experiences with financial services - selected findings [pdf]
These slides provide selected findings on consumers’ experiences with financial services as part of the Financial Lives 2024 survey. -
Financial Lives 2024 survey: Consumers’ experiences with financial services underlying data for the charts [xlsx]
This data is for the charts in the Financial Lives consumers’ experiences with financial services selected findings, as part of the Financial Lives 2024 survey. -
Financial Lives 2024 survey
Find out more about the Financial Lives 2024 survey including the FCA's published reports and data. -
Financial Lives 2024 survey: Data tables user guide [pdf]
This guide accompanies the Financial Lives 2024 survey data tables. Both are published alongside the FCA's latest report: Key findings from the FCA’s Financial Lives May 2024 survey. -
Financial Lives Survey 2024: Weighted data tables: Volume 7 - Payments [xlsx]
These are the weighted data tables from the Payments section of the Financial lives 2024 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Financial Lives Survey 2024: Weighted data tables: Volume 9 - Mortgages [xlsx]
These are the weighted data tables from the Mortgages section of the Financial lives 2024 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Financial Lives Survey 2022: Weighted data tables: Volume 2 - Attitudes [xlsx]
These are the weighted data tables from the Attitudes and engagement section of the Financial lives 2024 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Financial Lives Survey 2024: Weighted data tables: Volume 16 - Topic-based short question sets [xlsx]
These are the weighted data tables from the Topic-based section of the Financial lives 2024 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers.