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  1. Aggregate complaints data: 2019 H1

    Data

    Published: 17/10/2019

    Last modified: 14/01/2026

    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2019, between 1 January and 30 July 2019. This includes the latest trends and analysis by product group. 
  2. Video transcript: How can firms stay informed about Brexit? [pdf]

    Transcripts

    Published: 17/10/2019

    Video transcript for our 'How can firms stay informed about Brexit?' video.
  3. Video transcript: What will happen to EEA firms operating in the UK? [pdf]

    Transcripts

    Published: 17/10/2019

    Transcript on our 'What will happen to EEA firms operating in the UK?' video.
  4. Final Notice 2019: Minstrel Ltd [pdf]

    Final notices

    Published: 16/10/2019

    This final notice (Minstrel Ltd) refers to breaches of PRIN 11 related to failing to be open and cooperative in the consumer credit sector. We imposed a cancellation.
  5. Final Notice 2019: LMA Motors Limited [pdf]

    Final notices

    Published: 16/10/2019

    This final notice (LMA Motors Limited) refers to breaches of PRIN 11 related to failing to be open and cooperative in the consumer credit sector. We imposed a cancellation.
  6. Final Notice 2019: E & N Ritchie [pdf]

    Final notices

    Published: 16/10/2019

    This final notice (E & N Ritchie) refers to breaches of PRIN 11 related to failing to be open and cooperative in the consumer credit sector. We imposed a cancellation.
  7. FS19/6: Climate Change and Green Finance: summary of responses and next steps [pdf]

    Feedback statements

    Published: 16/10/2019

    This FCA Feedback Statement (FS19/6) summarises the responses we received from stakeholders to our Discussion Paper (DP18/8) on Climate Change and Green Finance, published in October 2018, and sets out our actions and next steps.
  8. Final Notice 2019: 121 Rental Limited [pdf]

    Final notices

    Published: 16/10/2019

    This final notice (121 Rental Limited) refers to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the consumer credit sector. We imposed a cancellation.
  9. Final Notice 2019: Pure Copy Limited [pdf]

    Final notices

    Published: 16/10/2019

    This final notice (Pure Copy Limited) refers to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the consumer credit sector. We imposed a cancellation.
  10. Final Notice 2019: Ikon (GBR) Limited [pdf]

    Final notices

    Published: 16/10/2019

    This final notice (Ikon (GBR) Limited) refers to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the consumer credit sector. We imposed a cancellation.
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