Publications
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Dear CEO letter: Motor finance commission redress – action we expect firms to take now [pdf]
Letter to all firms involved in motor finance lending and broking from 2007. -
Market impact assessment on cost of capital and investment in the motor finance market [pdf]
FCA-commissioned report on findings of a market impact study on the potential effects of motor finance related redress liabilities. -
Research Note: Motor Finance Consumer Awareness Survey analysis [pdf]
FCA-commissioned survey to interview past and current motor finance holders and to gauge -
Template motor finance complaint letter [docx]
Template complaint letter relating to disclosure of motor finance arrangements. -
Motor finance: Estimated redress under our proposed scheme [pdf]
Infographic showing estimated redress under our proposed scheme. -
Motor Vehicle Finance Consumer Research [pdf]
FCA-commissioned consumer research amongst motor finance customers. -
Dear CEO Letter: Expectations for Claims Management Companies (CMCs) involved in motor finance commission claims [pdf]
Dear CEO Letter: Expectations for Claims Management Companies (CMCs) involved in motor finance commission claims. -
Motor finance redress scheme consultation: analyst briefing – transcript [pdf]
Transcript of conference call, led by Nikhil Rathi, between the FCA and market analysts on motor finance, 7 October 2025. -
Motor Finance Consumer Awareness Survey Technical Annex [pdf]
Annex supporting the Research Note: Motor Finance Consumer Awareness Survey analysis. -
Research Note: Open banking and open finance in the UK [pdf]
Research on the current state of open banking services, to shape the UK’s open finance strategy.