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Financial Lives 2024 survey: Fraud and scams, and financial promotions - selected findings [pdf]
These slides provide selected findings on fraud and scams, and financial promotions as part of the Financial Lives 2024 survey. -
Financial Lives 2024: Key findings from the FCA’s Financial Lives May 2024 survey [pdf]
In this report the FCA presents its 2024 survey results alongside those from the earlier surveys in 2017, 2020 and 2024 to show trend data over the past 8 years. -
Financial Lives 2024 survey: Fraud and scams, and financial promotions underlying data for the charts [xlsx]
This data is for the charts in the Financial Lives fraud and scams, and financial promotions selected findings, as part of the Financial Lives 2024 survey. -
Caveats to tracking: 2020, 2022 to 2024 Financial Lives surveys [xlsx]
For some questions, small changes have been made between the Financial Lives surveys meaning results are not directly comparable, we detail these changes in this document. -
The Financial Lives 2024 survey: Technical report [pdf]
This report details the methodological approach to the fourth, 2024, wave of the FCA’s Financial Lives survey, undertaken between February and June 2024. -
Financial Lives 2024 survey: Consumers’ experiences with financial services - selected findings [pdf]
These slides provide selected findings on consumers’ experiences with financial services as part of the Financial Lives 2024 survey. -
Financial Lives 2024 survey: Consumers’ experiences with financial services underlying data for the charts [xlsx]
This data is for the charts in the Financial Lives consumers’ experiences with financial services selected findings, as part of the Financial Lives 2024 survey. -
Financial Lives 2024 survey: Data tables user guide [pdf]
This guide accompanies the Financial Lives 2024 survey data tables. Both are published alongside the FCA's latest report: Key findings from the FCA’s Financial Lives May 2024 survey. -
Information on mortgage data - May 2025
The FCA provides information on mortgage data. -
Financial Lives Survey 2024: Weighted data tables: Volume 7 - Payments [xlsx]
These are the weighted data tables from the Payments section of the Financial lives 2024 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers.