Publications
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Motor insurance claims analysis
We set out our findings on the causes of increased premiums, particularly increased claims costs, to support the work of the Motor Insurance Taskforce. -
Notice of Decision 2025: MD Car Care House Ltd [pdf]
This Notice of Decision refers to a failure to carry on regulated activities. We imposed a cancellation. -
MS24/2.2: Profitability of premium finance [pdf]
Premium finance market study findings on the Profitability of Premium finance based on the FCA's initial analysis. -
MS24/2.2: UK market for premium finance [pdf]
Premium finance market study findings on the UK market of premium finance based on the FCA's initial analysis. -
Roadmap for retail insurance – empowering consumers and strengthening markets
The FCA has published a package of reports on how the retail insurance market is working and set out actions for us and to address specific issues. -
Motor Insurance Claims Analysis - multi-firm review [pdf]
Our findings on drivers of rising claims costs and claims practices. -
MS24/2.2: Premium Finance Market Study update paper [pdf]
This update paper summarises the initial findings of the FCA's premium finance market study, launched in October 2024 as part of its wider work on motor and home insurance. -
MS24/2.2: Premium Finance Market Study Technical Annex [pdf]
This technical annex covers the FCA's data sources and Annual Percentages Rates definition for its Premium Finance Market Study. -
MS24/2.2: How and why customers use premium finance [pdf]
Premium finance market study findings on how and why consumers use premium finance based on the FCA's initial analysis. -
Home and travel claims handling arrangements: good practice and areas for improvement
Find examples of good practice and areas for improvement in home and travel insurers’ claims handling arrangements.