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Notice of Decision 2025: Miletree Prestige Motors Limited [pdf]
This Notice of Decision refers to a failure to carry on regulated activities. We imposed a cancellation. -
Firm level complaints data 2024 H2 [xlsx]
Firm level complaints data 2024 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Final Notice 2025: SWIFT PAY GATE SOLUTIONS LIMITED [pdf]
This Notice of Decision refers to breaches of Payment Services Regulations 2017 related to the failure to meet the conditions of registration. We imposed a cancellation. -
Aggregate complaints data: 2024 H2
This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2024, between between 1 July to 31 December 2024. This includes the latest trends and analysis by product group. -
FS25/3: Guidance for insolvency practitioners on how to approach regulated firms: Feedback on GC24/1: proposed amendments to FG21/4 [pdf]
FS25/3: Guidance for insolvency practitioners on how to approach regulated firms: Feedback on GC24/1: proposed amendments to FG21/4. -
FG25/2: Guidance for insolvency practitioners on how to approach regulated firms [pdf]
FG25/2: Guidance for insolvency practitioners on how to approach regulated firms. -
Notice of Decision 2025: The Hearing Care Centre Limited [pdf]
This Notice of Decision refers to a failure to carry on regulated activities. We imposed a cancellation. -
FG25/2: Guidance for insolvency practitioners on how to approach regulated firms
We’ve updated our non-Handbook guidance for insolvency practitioners (IPs) on how to approach insolvencies of regulated firms. -
Notice of Decision 2025: Pamela Towers [pdf]
This Notice of Decision refers to a failure to carry on regulated activities. We imposed a cancellation. -
Final Notice 2025: L R Kennedy Insurance Services [pdf]
This final notice refers to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority PRIN 11 in the general insurance and protection sector. We imposed a cancellation