Publications
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The Senior Managers and Certification Regime: Guide for FCA solo-regulated firms [pdf]
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MiFID II Best Execution [pdf]
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Transactional Cost Disclosure in Workplace Pensions [pdf]
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The Revised Payment Services Directive (PSD2) [pdf]
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CP18/18: Guidance on regular premium PPI complaints and recurring non-disclosure of commission
This paper consults on new guidance that clarifies our expectations about the handling of certain regular premium payment protection insurance (PPI) complaints. -
PS18/13: FCA regulated fees and levies 2018/19: Including feedback on CP18/10 and ‘made rules’ [pdf]
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Final Notice 2018: Michelle Singlehurst Limited [pdf]
This final notice refers to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the General Insurance and Protection sector and investment advisory sector. We imposed a -
Final Notice 2018: Claims Assessor Ltd [pdf]
This final notice refers to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the General Insurance and Protection sector and consumer credit sector. We imposed a -
The FCA's response to the Complaints Commissioner's Report FCA00459 [pdf]
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The FCA's response to the Complaints Commissioner's Report FCA00431 [pdf]