Publications
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PS18/23: Claims management: how we will regulate claims management companies
Our Policy Statement sets out the conduct, rules and fees we’ll apply to claims management companies (CMCs) from April 2019. -
CP18/14: Quarterly Consultation Paper No 21 [pdf]
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Diary engagements - Christopher Woolard - January to March 2018 [pdf]
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Andrew Bailey, Chief Executive - diary engagements - January to March 2018 [pdf]
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Diary engagements - John Griffith-Jones - January to March 2018 [pdf]
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CP18/14: Quarterly Consultation Paper No 21
Once a quarter, we consult on proposed miscellaneous amendments to our Handbook. These tend to be minor changes but we still want to get your feedback on our proposals. -
Occasional Paper No. 36: Sending out an SMS: The impact of automatically enrolling consumers into overdraft alerts [pdf]
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Consumer research on overdrafts [pdf]
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CP18/12: High-cost Credit Review: Consultation on rent-to-own, home-collected credit, catalogue credit and store cards, and alternatives to high-cost credit; Discussion on rent-to-own pricing [pdf]
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CP18/13: High-cost Credit Review: Overdrafts [pdf]