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  1. Finalised Guidance: Cancellations and refunds: helping consumers with rights and routes to refunds [pdf]

    Finalised guidance

    Published: 02/10/2020

    Last modified: 02/10/2020

    Following the feedback received, we propose to make some additions to our final guidance which outlines our expectations for insurance and card providers when helping consumers who are trying to claim money back following a cancelled trip or event.
  2. Handbook Notice 80 [pdf]

    Handbook

    Published: 01/10/2020

    Last modified: 01/10/2020

    This Handbook Notice describes the changes to the FCA Handbook and other material made by the Financial Conduct Authority (FCA) Board under its legislative and other statutory powers on 17 September and 30 September 2020. Where relevant, it also
  3. Final Notice 2020: Andrew Wareing [pdf]

    Final notices

    Published: 01/10/2020

    This final notice (Andrew Wareing) refers to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the consumer credit sector. We imposed a cancellation.
  4. Final Notice 2020: Lilia Pumfrett [pdf]

    Final notices

    Published: 01/10/2020

    This final notice (Lilia Pumfrett) refers to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the consumer credit sector. We imposed a cancellation.
  5. Final Notice 2020: Cars77 Limited [pdf]

    Final notices

    Published: 01/10/2020

    This final notice (Cars77 Limited) refers to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the consumer credit sector. We imposed a cancellation.
  6. Final Notice 2020: Mr Balraj Bhalla [pdf]

    Final notices

    Published: 01/10/2020

    This final notice (Mr Balraj Bhalla) refers to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the consumer credit sector. We imposed a cancellation.
  7. Final Notice 2020: Warrington Trading Limited [pdf]

    Final notices

    Published: 01/10/2020

    This final notice (Warrington Trading Limited) refers to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the consumer credit sector. We imposed a cancellation.
  8. Final Notice 2020: AGK Cars and Son [pdf]

    Final notices

    Published: 01/10/2020

    Last modified: 01/10/2020

    This final notice refers to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the consumer credit sector. We imposed a cancellation.
  9. Draft main FCA transitional directions [pdf]

    Handbook

    Published: 01/10/2020

    See our draft direction published on 1 October 2020.
  10. Draft main FCA transitional directions (Annex A) [pdf]

    Handbook

    Published: 01/10/2020

    See Annex A to our draft direction published on 1 October 2020.
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