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  1. Persistent credit card debt - our expectations of firms [pdf]

    Documents

    Published: 03/02/2020

    Ahead of the final options being offered to customers still in persistent debt after 36 months, we are reminding firms of the regulatory requirements
  2. Help for consumers who are in persistent credit card debt [pdf]

    Documents

    Published: 03/02/2020

    If you’ve paid more in interest, fees & charges than you’ve repaid on your credit card balance over an 18-month period, then you're in persistent debt
  3. Dear CEO Letter: Persistent debt (PD), your approach to customers who have been in persistent debt for 36 months (PD36) [pdf]

    Dear CEO letters

    Published: 03/02/2020

    Dear CEO Letter: Persistent debt (PD), your approach to customers who have been in persistent debt for 36 months (PD36)
  4. Handbook Notice 73 [pdf]

    Handbook

    Published: 31/01/2020

    This Handbook Notice describes certain changes to the Handbook and other material made by the Financial Conduct Authority (FCA) Board under its legislative and other statutory powers 12 December 2019, 10 January 2020 and 30 January 2020. Additionally
  5. PS20/01: Mortgage advice and selling standards: feedback to CP19/17 and final rules [pdf]

    Policy statements

    Published: 31/01/2020

    This policy statement identifies three potential harms relating to our mortgage advice and selling standards.
  6. Hospitality and gift log: October to December 2019 [pdf]

    FOI releases

    Published: 31/01/2020

    A log of hospitality and gifts received by the FCA’s Chairman and Executive Members of the FCA Board, from October to December 2019.
  7. Diary engagements: Charles Randell - October - December 2019 [pdf]

    FOI releases

    Published: 31/01/2020

    Charles Randell - Chairman: External, Board & Executive Committee Meetings for October to December 2019.
  8. Diary engagements: Andrew Bailey - October - December 2019 [pdf]

    FOI releases

    Published: 31/01/2020

    Andrew Bailey – Chief Executive: External, Board & Executive Committee Meetings for October to December 2019.
  9. Diary engagements: Christopher Woolward Oct-Dec 2019 [pdf]

    FOI releases

    Published: 31/01/2020

    Christopher Woolard - Executive Director of Strategy and Competition: External, Board & Executive Committee Meetings for October to December 2019.
  10. Video transcript: What will happen once the implementation period ends? [pdf]

    Transcripts

    Published: 31/01/2020

    Video transcript for our video on what will happen once the implementation period ends.
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