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Final Notice 2015: Barclays Bank PLC - November 2015 [pdf]
This final notice refers to breaches of PRIN 2 related to financial crime failings. We imposed a fine. -
CP15/39: Rules and guidance on payment protection insurance complaints [pdf]
In this paper, we consult on proposed new rules and guidance for payment protection insurance (PPI) complaints. -
Regulation round-up - November 2015 [pdf]
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Payment protection insurance research analytical report [pdf]
This research document reports on the results of a quantitative study into PPI commissioned by us. We have published this alongside CP15/39: Rules and guidance on payment protection insurance complaints. -
Dear CEO letter - FCA's expectations of debt management firms when customers or customer information are being transferred [pdf]
FCA's expectations of debt management firms when customers or customer information are being transferred. -
Understanding PPI redress from a consumer perspective [pdf]
This research document explores the redress-seeking behaviours of consumers who make or who are eligible to make PPI complaints. We have published this alongside CP15/39: Rules and guidance on payment protection insurance complaints. -
CP15/39: Rules and guidance on payment protection insurance complaints
CP15/39: Rules and guidance on payment protection insurance complaints. Consultation papers First published:. 26/11/2015. Last updated: 30/11/2015. Share page. CP15/39: Rules and guidance on payment protection insurance complaints. In this paper, -
Pension and retirement income update letter [pdf]
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Improving individual accountability: Workshops for credit unions slides [pdf]
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Update on FCA activities on pensions and retirement income
Find out about the FCA's ongoing work, designed to identify emerging trends, and an update on the Retirement Outcomes review.