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  1. Motor insurance claims analysis

    Multi-firm reviews

    Published: 22/07/2025

    Last modified: 03/12/2025

    We set out our findings on the causes of increased premiums, particularly increased claims costs, to support the work of the Motor Insurance Taskforce.
  2. Notice of Decision 2025: MD Car Care House Ltd [pdf]

    Decision notices

    Published: 22/07/2025

    This Notice of Decision refers to a failure to carry on regulated activities. We imposed a cancellation. 
  3. MS24/2.2: Profitability of premium finance [pdf]

    Market studies

    Published: 22/07/2025

    Premium finance market study findings on the Profitability of Premium finance based on the FCA's initial analysis.
  4. MS24/2.2: UK market for premium finance [pdf]

    Market studies

    Published: 22/07/2025

    Premium finance market study findings on the UK market of premium finance based on the FCA's initial analysis.
  5. Roadmap for retail insurance – empowering consumers and strengthening markets

    Corporate documents

    Published: 22/07/2025

    Last modified: 03/12/2025

    The FCA has published a package of reports on how the retail insurance market is working and set out actions for us and to address specific issues.
  6. Motor Insurance Claims Analysis - multi-firm review [pdf]

    Multi-firm reviews

    Published: 22/07/2025

    Our findings on drivers of rising claims costs and claims practices.
  7. MS24/2.2: Premium Finance Market Study update paper [pdf]

    Market studies

    Published: 22/07/2025

    This update paper summarises the initial findings of the FCA's premium finance market study, launched in October 2024 as part of its wider work on motor and home insurance.
  8. MS24/2.2: Premium Finance Market Study Technical Annex [pdf]

    Market studies

    Published: 22/07/2025

    This technical annex covers the FCA's data sources and Annual Percentages Rates definition for its Premium Finance Market Study.
  9. MS24/2.2: How and why customers use premium finance [pdf]

    Market studies

    Published: 22/07/2025

    Premium finance market study findings on how and why consumers use premium finance based on the FCA's initial analysis.
  10. Home and travel claims handling arrangements: good practice and areas for improvement

    Good and poor practice

    Published: 22/07/2025

    Last modified: 03/12/2025

    Find examples of good practice and areas for improvement in home and travel insurers’ claims handling arrangements.
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