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Business interruption insurance test case: Draft Transcript Day 4 Appeal [pdf]
This is the draft transcript of day 4 of the appeal in the Supreme Court of the FCA's Business Interruption insurance test case. -
Letter from Sheldon Mills to Financial Ombudsman Service: November 16 2020 [pdf]
Letter from Financial Obudsman Service to Sheldon Mills, FCA Interim Executive Director of Strategy & Competition on providing additional clarity for firms on its approach to assessing complaints relating to the range of targeted temporary measures -
Financial Ombudsman Service letter to Sheldon Mills: 17 November 2020 [pdf]
Letter from Sheldon Mills, Interim Executive Director of Strategy & Competition to the Financial Obudsman Service on providing additional clarity for firms on its approach to assessing complaints relating to the range of targeted temporary measures -
Portfolio letter: Credit Reference Agencies and Credit Information Service Providers [pdf]
The letter outlines our view of the risks of harm Credit Reference Agencies and Credit Information Service Providers. -
Business interruption test case: Draft Transcript of Day 3 Appeal [pdf]
This is the draft transcript of day 3 of the appeal in the Supreme Court of the FCA's Business Interruption insurance test case. -
FS20/18: Consumer credit and coronavirus: Updated Payment Deferral and Tailored Support Guidance for firms - Feedback on draft guidance [pdf]
This guidance set out how we expected firms to support consumer credit customers who were facing temporary payment difficulties because of the exceptional circumstances arising out of coronavirus. This temporary support was delivered primarily -
CP20/22: Regulatory fees and levies: policy proposals for 2021/22 [pdf]
We are consulting on proposed policy changes to the way we will raise FCA fees from 2021/22. -
Finalised Guidance: Personal loans and coronavirus: Payment Deferral Guidance [pdf]
This guidance is an updated version of the FCA’s guidance “Personal Loans and coronavirus: Updated temporary guidance for firms”. This guidance applies in the exceptional circumstances arising out of coronavirus (Covid-19) and its impact on -
Finalised Guidance: Consumer credit and Coronavirus: Tailored Support Guidance [pdf]
This guidance is an updated version of the FCA’s guidance “Consumer Credit and Coronavirus: Additional Guidance for Firms”. This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic (Covid-19) and its -
Finalised Guidance: Motor finance agreements and coronavirus: Payment Deferral Guidance [pdf]
This guidance is an updated version of the FCA’s guidance “Motor finance agreements and coronavirus: Updated temporary guidance for firms”. This guidance applies in the exceptional circumstances arising out of coronavirus (Covid-19) and its