Publications

Showing 8451 to 8460 of 18822 search results.

8451. Financial Lives: The experiences of vulnerable consumers [pdf]

      Financial Lives

      Published: 29/07/2020

      This research aims to enhance the FCA's understanding of the experiences of consumers who show characteristics of vulnerability. It will inform the FCA's work in relation to vulnerable consumers, including guidance for firms on the fair treatment of

8452. Vulnerable transcript - Treating vulnerable customers fairly [pdf]

      Documents

      Published: 29/07/2020

      Video transcript for Treating vulnerable customers fairly video.

8453. Business interruption insurance test case: Draft Transcript Day 5 Trial [pdf]

      Corporate documents

      Published: 29/07/2020

      Draft transcript of day 5 of the trial in the business interruption test case.

8454. Financial Lives: The experiences of vulnerable consumers – Case Studies [pdf]

      Financial Lives

      Published: 29/07/2020

      The case studies presented here explore the experiences that vulnerable consumers had when dealing with retail financial services firms, based on face-to-face depth interviews, undertaken by IFF research.

8455. Statement on mortgage prisoners [pdf]

      Consultation papers

      Published: 28/07/2020

      FCA statement on mortgage prisoners.

8456. PS20/8: Motor finance discretionary commission model and consumer credit commission disclosure - feedback on CP19/28 and final rules [pdf]

      Policy statements

      Published: 28/07/2020

      This Policy Statement summarises the feedback we received on CP19/28 and our response to it.

8457. CP20/13: Consultation on mortgages: Removing barriers to intra-group switching and helping borrowers with maturing interest-only and part-and-part mortgages [pdf]

      Consultation papers

      Published: 28/07/2020

      CP20/13: FCA Consultation on mortgages: Removing barriers to intra-group switching and helping borrowers with maturing interest-only and part-and-part mortgages.

8458. Information about firms giving up directly authorised status - July 2020

      FOI releases

      Published: 28/07/2020

      Last modified: 25/10/2022

      The FCA provides Information about firms giving up their directly authorised status

8459. PS23/12: Complaints against the Regulators

      Policy statements

      Published: 27/07/2020

      Last modified: 27/07/2023

      Alongside the PRA and the Bank, we set out the final changes to the Complaints Scheme we are introducing. We also set out our response to feedback we received to CP20/11.

8460. Business interruption insurance test case: Draft Transcript Day 4 Trial [pdf]

      Corporate documents

      Published: 27/07/2020

      Draft transcript of day 4 of the trial in the business interruption test case.