Publications

Showing 32 to 41 of 84 search results for AI.

32. AI in financial services

    The FCA wants safe and responsible use of artificial intelligence (AI) in UK financial markets. Find out how we can support your idea or firm.

33. Quality controls in benchmarks sector – review

    Multi-firm reviews

    Published: 28/07/2025

    Last modified: 27/05/2026

    Findings and lessons learned from FCA review of how benchmark administrators manage data risks.

34. Research Note: Money talks: lessons from 2 LLM pilots on consumer guidance [pdf]

    FCA research

    Published: 30/05/2025

    Part of a set of Research Notes to inform discussion on AI topics, this paper relates to 2 large language model pilots on consumer guidance.

35. Research Note: Money talks: Lessons from 2 LLM pilots on consumer guidance

    FCA research

    Published: 30/05/2025

    Last modified: 03/12/2025

    This note examines the potential usefulness and limitations of large language models (LLMs) in consumer-facing financial services.

36. AI Sprint video transcript [pdf]

    Transcripts

    Published: 14/05/2025

    Transcript of the FCA's AI Sprint video, January 2025.

37. Engagement Paper 2025: Proposal for AI Live Testing [pdf]

    Calls for input

    Published: 29/04/2025

    This paper outlines FCA proposals to launch AI Live Testing.

38. AI Sprint summary

    TechSprints

    Published: 23/04/2025

    Last modified: 18/12/2025

    How the FCA is using feedback from the AI Sprint and how we want to continue working together.

39. Retail banks’ treatment of customers in vulnerable circumstances Multi-Firm Review: good practice and areas for improvement

    Multi-firm reviews

    Published: 12/04/2025

    Last modified: 12/04/2025

    Our review of how retail banks and building societies approach the treatment of customers in vulnerable circumstances, and specifically how they approach bereavement and power of attorney.

40. FCA annual work programme 2025/26

    Annual work programmes

    Published: 08/04/2025

    Last modified: 26/03/2026

    Our annual work programme details what we will deliver in 2025/26 on our 4 strategic priorities.

41. FCA and ICO letter: Supporting AI, innovation and growth in financial services [pdf]

    Correspondence

    Published: 10/03/2025

    A joint letter from the FCA and ICO on the use of artificial intelligence in financial services.

42. Delivering good outcomes for customers in vulnerable circumstances – good practice and areas for improvement

    Good and poor practice

    Published: 07/03/2025

    Last modified: 03/12/2025

    See examples of good practice and areas for improvement to help your firm support customers in vulnerable circumstances.