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Showing 42 to 51 of 85 search results for AI.

  1. Delivering good outcomes for customers in vulnerable circumstances – good practice and areas for improvement

    Good and poor practice

    Published: 07/03/2025

    Last modified: 03/12/2025

    See examples of good practice and areas for improvement to help your firm support customers in vulnerable circumstances.
  2. Research Note: Credit where credit is due: how can AI's role in credit decisions be explained? [pdf]

    FCA research

    Published: 24/02/2025

    Research Note: Credit where credit is due: how can AI's role in credit decisions be explained?
  3. Research Note: Annex. Credit where credit is due: how can AI's role in credit decisions be explained? [pdf]

    FCA research

    Published: 24/02/2025

    Research Note: Annex. Credit where credit is due: how can AI's role in credit decisions be explained?
  4. Research Note: Data. Credit where credit is due: how can AI's role in credit decisions be explained? [csv]

    FCA research

    Published: 24/02/2025

    Research Note: Data. Credit where credit is due: how can AI's role in credit decisions be explained?
  5. Research Note: Data dictionary - Credit where credit is due: how can AI's role in credit decisions be explained? [pdf]

    FCA research

    Published: 24/02/2025

    Research Note: Data dictionary - Credit where credit is due: How can AI's role in credit decisions be explained?
  6. Research Note: Credit where credit is due: How can we explain AI’s role in credit decisions for consumers?

    FCA research

    Published: 24/02/2025

    Last modified: 28/07/2026

    As part of our AI research series, we explore the relative effectiveness of different methods for explaining the outputs of AI to consumers in the context of the use of determining consumers’ creditworthiness.
  7. Research Note: An empirical analysis of pricing differences by demographic characteristics in the UK mortgage market

    FCA research

    Published: 13/02/2025

    Last modified: 03/12/2025

    As part of our AI research series, we explore the potential for pricing differences by demographic characteristics in the mortgages market.
  8. Research Note: An empirical analysis of pricing differences by demographic characteristics in the UK mortgage market [pdf]

    FCA research

    Published: 13/02/2025

    A statistical analysis of whether consumers appear to be paying different mortgage prices based on demographic characteristics.
  9. Research Note: A pilot study into bias in natural language processing

    FCA research

    Published: 09/01/2025

    Last modified: 03/12/2025

    As part of our AI research series, we explore bias in a natural language context.
  10. Research Note: A pilot study into bias in natural language processing [pdf]

    FCA research

    Published: 09/01/2025

    This research note presents the results of a technical investigation into biases in word embeddings.
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