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Dear CEO letters
Find our published Dear CEO letters. -
PS21/3 Building operational resilience
We are setting out our final rules and guidance on new requirements to strengthen operational resilience in the financial services sector. -
Dear CEO letter: transforming data collection [pdf]
This letter provides an update on the work we have done to transform the way that we collect data, and reaffirms our commitment to work in partnership to tackle the challenges we collectively face. -
Implementing Technology Change
This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce -
Dear CEO letter: Business Interruption Insurance - January 2021 [pdf]
Following the judgment from the Supreme Court, the FCA has issued this Dear CEO letter outlining our expectations of insurers following the judgment. -
Dear CEO letter: adequate client assets arrangements [pdf]
This letter highlights areas that are important to maintaining adequate client assets arrangements in the current environment. -
Dear CEO letter: adequate client money arrangements – for general insurance intermediaries [pdf]
For general insurance intermediaries, this letter highlights areas important to maintain adequate client money arrangements in the current environment. -
Dear CEO letter: Business Interruption Insurance [pdf]
Following the Business interruption insurance test case judgment, the FCA’s next steps and expectations of insurers over the coming weeks and months. -
Dear CEO letter: increased client money balances since coronavirus (Covid-19) [pdf]
Dear CEO letter on increased client money balances since the coronavirus (Covid-19) pandemic. -
Relending by high-cost lenders
This report sets out our review findings of relending by firms in the high-cost lenders portfolio. -
Dear CEO letter: Inappropriate use of title transfer collateral arrangements (TTCAs) and regulatory permissions for financing transactions [pdf]
Letter to brokers in wholesale financial markets, who currently, or may in the future, offer services that involve holding clients’ cash or securities as collateral