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Dear CEO letters
Find our published Dear CEO letters. -
Dear CEO letter: Cryptoassets and financial crime [pdf]
The FCA writes to firms regarding good practice for how they should handle the financial crime risks posed by cryptoassets. -
Dear CEO letter: Irredeemable preference shares and other similar capital instruments [pdf]
Irredeemable preference shares and other similar capital instruments. -
Dear CEO letter: Second charge lenders and responsible lending [pdf]
As the CEO of an FCA-regulated firm, we are expecting you to -
Dear CEO letter: Quality of Prudential Regulatory Returns [pdf]
FCA requests that CEOs of IFPRU investment firms and BIPRU firms review their firm’s regulatory reporting practices. -
Dear CEO letter: Authorised push payment (APP) fraud [pdf]
We have published a Dear CEO letter about authorised push payment (APP) fraud and the APP Best Practice Standards developed by UK -
Providers and distributors of contracts for difference (CFD) products: resolving failings which may cause significant consumer harm [pdf]
Following the conclusion of a project that assessed whether CFD providers and distributors deliver the CFD product -
Dear CEO letter - Payment for Order Flow [pdf]
FCA’s views on PFOF in the context of the evolving landscape under MiFID II. -
Firms falling short of renewal expectations
Our summary of how general insurance firms have implemented our transparency in insurance renewals which came into effect in April 2017. -
Dear CEO letter to all firms with consumer credit permissions regarding their complaints handling [pdf]
Following the conclusion of a project in to how consumer credit firms deal with complaints, we have published a Dear CEO letter for the attention of all consumer credit firms. Our -
CFD firms fail to meet our expectations on appropriateness assessments
Findings from our review of appropriateness assessments for sales of contracts for difference (CFD) products, through a sample of 23 firms.