Publications

Showing 42 to 51 of 263 search results for dear ceo letters.

42. Dear CEO letters

    Find our published Dear CEO letters.

43. Market soundings in UK equity capital markets – wholesale banks

    Multi-firm reviews

    Published: 20/04/2026

    Last modified: 20/04/2026

    The FCA analysed the impact of market soundings on market quality in equity capital market (ECM) transactions in UK listed shares. These are the findings.

44. Firms’ customer due diligence processes and controls: our findings

    Good and poor practice

    Published: 08/04/2026

    Last modified: 08/04/2026

    In 2025, we conducted a multi-firm review of Customer Due Diligence (CDD), Enhanced Due Diligence (EDD) and ongoing due diligence controls.

45. PS26/3: Motor finance consumer redress scheme

    Policy statements

    Published: 29/03/2026

    Last modified: 03/07/2026

    Introducing an industry-wide redress scheme to compensate motor finance customers who were treated unfairly between 2007 and 2024.

46. Operational resilience: insights and observations one year on

    Good and poor practice

    Published: 27/03/2026

    Last modified: 27/03/2026

    Make sure your firm is continuing to comply with our operational resilience rules. Use our observations from firms’ self-assessments to help review and evolve your firm’s approach to being resilient.

47. Targeted support: firm considerations when designing consumer segments

    Good and poor practice

    Published: 23/03/2026

    Last modified: 23/03/2026

    Information and examples for firms designing consumer segments for targeted support

48. Consumer understanding: good practice and areas for improvement

    Good and poor practice

    Published: 13/03/2026

    Last modified: 13/03/2026

    Read the findings of the FCA's review into firms' approaches to consumer understanding.

49. Second charge mortgages – improving outcomes for consumers

    Good and poor practice

    Published: 12/03/2026

    Last modified: 13/03/2026

    We have reviewed mortgage advice, fees and charges, and affordability assessments by second charge mortgage intermediaries and lenders.

50. Dear CEO letter: Motor finance commission complaints: multiple representation [pdf]

    Dear CEO letters

    Published: 04/02/2026

    Steps to address the growing risk of harm relating to motor finance complaints where there is more than one PR.

51. Multi-firm review of customer outcomes delivered by smaller mutual life insurers

    Multi-firm reviews

    Published: 16/01/2026

    Last modified: 16/01/2026

    This multi-firm review looks at how smaller mutual life insurers meet Consumer Duty requirements and deliver good customer outcomes.

52. CP25/41: Regulating cryptoassets: Admissions & disclosures and market abuse regime for cryptoassets

    Consultation papers

    Published: 16/12/2025

    Last modified: 30/06/2026

    We are consulting on the regulation of cryptoassets, including admissions, disclosures, and market abuse regime.