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Dear CEO letters
Find our published Dear CEO letters. -
Dear CEO letter: (Banks and building societies) Expectations on APP fraud reimbursement [pdf]
Our letter setting out our expectations on authorised push payments (APP) fraud reimbursement for Payment Service Providers that may be captured by the PSR’s reimbursement requirement. -
Dear CEO letter: (Payment and e-money institutions) Expectations on APP fraud reimbursement [pdf]
Our letter setting out our expectations on authorised push payments (APP) fraud reimbursement for Payment Service Providers that may be captured by the PSR’s reimbursement requirement. -
PS24/10: Expansion of the Dormant Assets scheme – second phase
We set out the final rules for the second phase of the Dormant Assets Scheme (DAS). -
CP24/11: Quarterly Consultation Paper No. 44
Once a quarter, we consult on proposed miscellaneous amendments to our Handbook. -
Dear CEO letter: Implementing the Consumer Duty for closed products and services – retail banking [pdf]
Our letter setting out priority issues and actions firms should be considering ahead of the 31 July 2024 implementation deadline. -
Dear CEO letter: Implementing the Consumer Duty for closed products and services – life insurance [pdf]
Our letter setting out priority issues and actions firms should be considering ahead of the 31 July 2024 implementation deadline. -
Dear CEO letter: Implementing the Consumer Duty for closed products and services - asset management [pdf]
Our letter setting out priority issues and actions firms should be considering ahead of the 31 July 2024 implementation deadline. -
Dear CEO letter: Implementing the Consumer Duty for closed products and services – all other firms [pdf]
Our letter setting out priority issues and actions firms should be considering ahead of the 31 July 2024 implementation deadline. -
Dear CEO letter: Implementing the Consumer Duty for closed products and services - consumer finance [pdf]
Our letter setting out priority issues and actions firms should be considering ahead of the 31 July 2024 implementation deadline. -
Dear CEO letter: Implementing the Consumer Duty for closed products and services - consumer investments [pdf]
Our letter setting out priority issues and actions firms should be considering ahead of the 31 July 2024 implementation deadline.