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Dear CEO letters
Find our published Dear CEO letters. -
Principal firms who have Credit Broking permissions: Good practice and areas for improvements
We assessed the key harms and drivers of harm caused by ARs and IARs who undertake credit broking. We found some examples of good and poor practice that we'd like to share with firms, as we think they can improve their practices. -
Dear CEO letter: Maintaining adequate financial resources [pdf]
Our letter to remind firms that they must maintain adequate financial resources at all times. -
PS24/2: Strengthening protections for borrowers in financial difficulty: Consumer credit and mortgages
The FCA confirms its final rules to strengthen protections for borrowers in financial difficulty. -
Dear CEO letter: Thematic Review of Retirement Income Advice [pdf]
Our review of retirement income advice. -
Thematic review of Retirement Income Advice
Our findings on how the retirement income advice market is working and whether consumers are receiving appropriate advice on meeting their income needs in retirement. -
Dear CEO Letter: Action needed in response to common control failings identified in anti-money laundering frameworks [pdf]
Our letter to CEO on failings in anti-money laundering controls. -
Consumer Duty implementation: good practice and areas for improvement
What firms are doing well and what they could do better. -
Reducing and preventing financial crime
We are providing an update on our progress and looking ahead to identify 4 areas of focus in the coming year. -
FCA response to the independent panels’ 2022/23 annual reports
In line with its statutory requirement, the FCA responds to key representations made by the Panels in their respective Annual Reports. -
Dear CEO Letter: The retention of interest earned on customers’ cash balances [pdf]
Dear CEO Letter: The retention of interest earned on customers’ cash balances.